This September, we explore how re-engineering the workforce starts with people, supported by better processes, dedicated teams, and emerging technology that can be tested, measured, and applied where it creates real value.
We’ll also share where you can meet the MySavant.ai team in person this season.
I Leadership Perspective
Technology Doesn’t Change the Business. People Do.
Technology can enable change, but people determine whether it works.
Too often, companies focus on the tool and underestimate the operational change required around it. Leaders need to understand how work gets done today, challenge outdated processes, and involve the people who will execute the new model.
The technology enables the change you envision. The people doing the work ultimately put it into practice. When teams understand what is changing, why it matters, and how it benefits them, adoption improves and the business has a far better chance of realizing the intended performance gains.
David Peckman, Chief Revenue Officer at MySavant.ai
I Forward Thinking: Vision & Solutions
The Future of Work Is People and AI
AI is changing what companies can do, but technology alone does not create better outcomes.
The real opportunity is combining AI with people who understand the customer, the process, and the work itself. Some work should be automated. Some requires judgment, relationships, and real experience. The best companies will know when to use people, when to use AI, and when to bring both together.
That is how we think about the future at MySavant.ai It is not about replacing people with technology. It is about building a smarter workforce around the work that needs to get done and the outcome the business is trying to achieve.
Hunter Bell, CEO at MySavant.ai
I What’s New
See the Agent Before You Build It
You can now watch an AI agent do the job before you decide to build it. Every agent we recommend in WorkforceOS, our AI-powered workforce intelligence platform, comes with a simulation.
Step through what it does when a call comes in, an email arrives or an overnight task kicks off, and see how it handles the cases that don't go to plan. Each agent also replays real tasks your team has already handled, so you can compare its work with how the job gets done today.
Simulations can run on simulated versions of your systems or read live data from the real ones, so what you see matches your business. Head to the AI Agents section in WorkforceOS to see the simulations built for your team.
I Workforce Performance
Is It A People Problem, Or A Process Problem?
What if it isn’t your people who are underperforming, but your process itself? Even if you substantially improve your people’s productivity, the gains will be limited if the process itself is less than optimal.
Traditional workforce management focuses primarily on people and productivity. Best-in-class workforce management models go further: they map how work gets done, eliminate unnecessary steps, automate repetitive tasks, and continuously measure whether those changes are working.
At MySavant.ai, our proprietary tools allow us to look beyond individual or team productivity and focus on process flows, helping maximize productivity gains across the workforce.
Where We’ll Be
We’ll be attending several industry events this season:
ANA Intermodal Expo 2026: Sep 14-16.
Long Beach Convention Center. Long Beach, CA
McLeod User Conference: Sep 13-15.
Music City Center, Booth #305. Nashville, TN.
Inland JOC: Sep 29-30. Chicago, IL.
Our team will be onsite and available to connect throughout the event. To coordinate a meeting, click either David Peckman’s or Dan Kopp’s name to message them directly on LinkedIn.
If you’d prefer to connect before or after the event, click below to reserve a time.
Join the Conversation
What is the biggest barrier to improving workforce performance in your organization?
We’d like to hear your perspective.
